Return & Refund Policy

Return & Refund Policy

Last updated: September 2, 2026

At Kiorstak, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

Contact Information

Kiorstak
9 Leo Ave, Barre Vermont 05641, United States
Phone: +1 9369870582

1. Return Eligibility

We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Final sale or clearance items
  • Perishable goods
  • Digital products or downloadable items
  • Gift cards

3. How to Initiate a Return

To start a return, please contact us within 14 days of receiving your order:

  • Phone: +1 9369870582
  • Address: 9 Leo Ave, Barre Vermont 05641, United States

Please provide your order number and reason for the return. We will provide you with instructions on how to send your item back to us.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 7 days of receiving the returned item.
  • Refunds will be issued to your original payment method.
  • Depending on your bank or credit card company, it may take additional business days for the refund to appear in your account.

5. Exchanges

If you need to exchange an item for a different size, color, or product, please contact us within 14 days of delivery. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at +1 9369870582. We will arrange for a replacement or a full refund at no additional cost to you.

7. Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect. We recommend using a trackable shipping method to ensure the safe return of your item.

8. Late or Missing Refunds

If you haven't received your refund within 7 business days of our approval, please:

  1. Check your bank account again
  2. Contact your credit card company — it may take some time for the refund to be officially posted
  3. Contact your bank
  4. If you still have not received your refund, please contact us at +1 9369870582